Last updated: 11 November 2026
These Terms & Conditions (“Terms”) govern your use of webnoverse.com and any website design, development, ecommerce, maintenance, creative, support or related service ordered from Webnoverse (“Webnoverse”, “we”, “us” or “our”). By requesting a proposal, placing an order, paying an invoice or checkout amount, or instructing us to begin work, you agree to these Terms together with any written proposal, statement of work or order confirmation that applies to your project.
Webnoverse is a Pakistan-operated global remote web agency focused primarily on WordPress, Elementor Pro and WooCommerce projects for small businesses, startups and agency partners. Selected Shopify, Wix, Squarespace, graphic design, website content, video-manual, on-page SEO, security and maintenance services may also be offered when they fit the agreed scope.
Our services are primarily intended for businesses and people purchasing on behalf of a business. You must be at least 18 years old and have authority to enter into the order or agreement for the business you represent. If mandatory consumer-protection law applies to you, nothing in these Terms excludes rights that cannot legally be excluded or limited.
The website cost calculator is a planning tool. Its price and delivery range are based only on the selections and quantities entered and on standard assumptions shown with the result. Calculator results are not a binding quotation, guarantee of availability or promise that Webnoverse will deliver every selected feature for the displayed amount.
Final scope, pricing and timing are confirmed after manual review of the supplied design, content, page/product quantities, functionality, integrations, migration requirements, technical condition of any existing site, third-party services and requested timeline.
When the calculator or website allows you to click “Order Now” and proceed through WooCommerce checkout, your checkout submission is an offer/request to purchase the selected service. Webnoverse may review the submitted scope before accepting the project.
An order is accepted when Webnoverse sends written confirmation that the scope has been approved for production, begins agreed work, or otherwise expressly confirms acceptance. An automated WooCommerce receipt confirms that the website received your order/payment; it does not by itself override the calculator assumptions or manual scope review.
If the submitted requirements materially exceed, contradict or fall outside the calculator assumptions or standard service boundaries, we may propose a revised scope, price or timeline. If you do not accept the revision and no substantive project work has started, we will cancel the unaccepted project and refund the amount paid for that order to the original method, subject to payment-processor timing. Approved third-party costs already purchased at your written request may be non-refundable where the provider does not refund them.
Prices are shown in the currency displayed on the website, checkout, proposal or invoice. Features, pages, products, migration, content, languages, integrations, expedited work and add-ons can change the final price. Any promotional discount applies only while displayed or expressly confirmed, may have eligibility conditions, and may be changed or withdrawn before an order is accepted. Unless a proposal states otherwise, domain names, hosting, paid plugins, premium themes, stock media, software subscriptions, third-party platform fees, payment-processing fees charged directly to you, taxes, duties and similar external costs are not included.
Payment timing and amount are those shown at checkout, on the invoice or in the proposal. We may require full payment, a deposit, milestones or another agreed structure before work begins or continues. Payments are processed through the payment method enabled at checkout or otherwise agreed. If a payment fails, is reversed or becomes overdue, we may pause work, withhold launch/transfer, or suspend support until the account is brought current, subject to applicable law.
The agreed scope is defined by the written proposal, order confirmation, approved page list, selected calculator options and any later written scope clarification. Anything not reasonably included in that scope is additional work. New pages, new functionality, a different platform, major content expansion, a new creative direction, complex custom coding, advanced experimental animation, custom plugin/application engineering or unplanned integrations may require a revised estimate and timeline.
Typical planning ranges shown on the website are estimates rather than guaranteed completion dates. A landing page is commonly planned for approximately 3–7 business days, a standard multi-page informational website for approximately 7–10 business days, and a standard ecommerce project for approximately 10–14 business days. Actual timing depends on scope, content readiness, technical issues, integrations, third-party response times, client feedback, revision rounds and team availability.
A timeline may pause when we are waiting for content, access, approvals, payment or consolidated feedback. Material scope changes may reset or extend the expected delivery date.
Unlimited reasonable revisions may be included before launch when they remain within the approved scope and design direction, as described in the relevant proposal or service page. A revision adjusts agreed work; it does not add a new page, feature, platform, significant body of content, integration or fundamentally different design direction. We may ask for feedback to be consolidated into clear rounds to avoid conflicting or duplicate instructions.
Most WordPress projects are developed on a staging environment or other agreed workspace. You are responsible for reviewing the staging site and reporting requested changes before launch. Approval may be given by email, project channel, written message, payment of an agreed final milestone, or an instruction to launch. If a client stops responding for an extended period, we may pause or archive the project and reschedule completion when the client returns.
Webnoverse may help connect, configure or migrate a website, but the client normally purchases and owns the domain and hosting directly. Third-party plugins, themes, SaaS tools, payment gateways, booking platforms, email services, stock-media libraries and other providers are governed by their own terms, pricing, uptime, privacy, security and eligibility rules. We are not responsible for a third party changing, discontinuing, suspending or restricting its service, but we may offer paid assistance to adapt the site where practical.
For ecommerce projects, Webnoverse can configure agreed WooCommerce settings, standard payment modules, shipping rules and tax settings using information and accounts supplied by the client. We do not provide legal, tax, accounting, customs, merchant-acquiring or payment-regulatory advice. The client is responsible for confirming applicable taxes, refund obligations, product restrictions, shipping policies, consumer disclosures and payment-provider compliance for its own store.
On-page SEO is an optional service and may include agreed page optimization, metadata, technical/indexability checks, analytics/search-console setup, search-engine submission and related site improvements within scope. Webnoverse does not provide off-page SEO or link building as part of this service and does not guarantee rankings, traffic, leads, sales, indexing speed or a particular search-engine result.
Security work consists of reasonable hardening and configuration measures within the selected tools and scope. No website can be guaranteed immune from hacking, malware, credential theft, software vulnerabilities, hosting failures or third-party compromise. Performance work is affected by hosting, plugins, third-party scripts, content, visitor location and external services; a specific PageSpeed/Core Web Vitals score is not guaranteed unless expressly stated in writing.
If AI-assisted content, imagery or logo support is selected, automated tools may be used to help create drafts or concepts that are then reviewed or edited as appropriate to the service. AI outputs can contain errors, similarities, factual mistakes or licensing/uniqueness limitations. You are responsible for final factual and legal approval, and for obtaining specialist review where the content concerns regulated, medical, legal, financial or other high-risk matters. Unless expressly stated, we do not guarantee trademark availability or exclusive intellectual-property rights in AI-generated material.
You retain ownership of materials you supply. You represent that you have the rights and permissions needed for us to copy, edit, publish, migrate or otherwise use those materials for the project. You are responsible for claims arising from client-supplied content that infringes copyright, trademark, privacy, confidentiality or other rights, except to the extent caused by Webnoverse’s independent wrongful conduct.
After all amounts due for the project are paid, the client receives the agreed rights to the final custom deliverables created specifically for that project, subject to third-party and pre-existing materials. Webnoverse retains ownership of its pre-existing know-how, reusable methods, templates, workflow systems, generic code/snippets, internal tools and other materials not created exclusively for the client. WordPress, Elementor, WooCommerce, plugins, themes, fonts, stock assets and other third-party/open-source components remain subject to their respective licenses.
Unless a written NDA, white-label arrangement or written opt-out says otherwise, Webnoverse may display a completed publicly launched project, screenshots, client name/logo and a general description of the work in its portfolio, proposals, case studies and marketing. Confidential information, private dashboards, credentials and unpublished client data will not intentionally be displayed. White-label agency work is handled according to the confidentiality terms agreed with that agency.
Monthly maintenance covers only the activities included in the selected maintenance scope, such as routine content updates, blog uploads, plugin/theme updates, minor layout fixes and practical troubleshooting. It is not unlimited development. New pages, major redesigns, new modules, advanced integrations, custom code, plugin engineering, third-party fees or problems caused by unsupported/external systems may require a separate quote. Maintenance does not guarantee uninterrupted availability or that third-party software will never fail.
Each party should use reasonable care to protect non-public information received for the project. Do not submit passwords, full payment credentials or highly sensitive data through ordinary website forms, email or live chat. When privileged website, hosting or account access is required, the parties should use an agreed secure method and limit access to what is reasonably necessary.
Before acceptance/work begins: if Webnoverse declines the project after an online order or requires a materially revised scope that you do not accept, amounts paid for the unaccepted work will be refunded, except for third-party costs already purchased with your approval that the provider will not refund.
After acceptance/work begins: if you cancel, Webnoverse may retain or invoice an amount reasonably attributable to work already performed, time reserved where contractually agreed, and approved non-refundable third-party costs. Any remaining prepaid balance for unperformed work will be handled according to the proposal and applicable law.
Completed or substantially completed custom services are not refundable merely because you change your mind after delivery or approval. This does not limit remedies that cannot legally be excluded for defective services, breach of contract, fraud or other mandatory rights.
If you believe a payment is incorrect, contact info@webnoverse.com promptly so we can investigate. A chargeback or payment reversal relating to an active project may result in work or access being paused while the dispute is reviewed. Nothing in this clause prevents you from exercising rights provided by your bank, card issuer or applicable law.
We may refuse, suspend or terminate work where a project is unlawful, deceptive, infringing, abusive, technically unsafe, materially outside our service boundaries, or requires work we do not offer. We may also refuse projects involving content or activities that conflict with our business policies, including certain adult, gambling, alcohol, weapons, unlawful or high-risk regulated activities. If a paid project is terminated, financial treatment will depend on work completed, the reason for termination, approved third-party costs, the proposal and applicable law.
A website, design, SEO setup or ecommerce build can support business goals, but Webnoverse does not guarantee revenue, profit, conversion rate, lead volume, traffic, search rankings, advertising performance, regulatory approval or any other commercial result. Business outcomes depend on many factors outside our control.
We will perform agreed services with reasonable professional care. Except for express commitments in the accepted proposal/order and rights that cannot legally be excluded, the website, estimator, informational content and services are provided without additional implied guarantees. Website articles and general guidance are informational and are not legal, tax, accounting, medical or other regulated professional advice.
To the maximum extent permitted by law, Webnoverse is not liable for indirect, incidental, special, punitive or consequential losses, or for loss of profit, revenue, business opportunity, goodwill or data caused by matters outside the agreed service. To the maximum extent permitted by law, Webnoverse’s aggregate liability arising from a specific paid project will not exceed the fees actually paid to Webnoverse for the part of the service giving rise to the claim during the 12 months preceding the event. These limitations do not apply where liability cannot legally be limited or excluded, including liability arising from fraud or other mandatory statutory rights.
Neither party is responsible for delay or failure caused by events reasonably beyond its control, including major hosting or cloud outages, internet or utility failure, natural disaster, war, civil disturbance, government action, widespread cyberattack, labour disruption, payment-network failure or material third-party platform outage. The affected party should resume performance as reasonably practicable.
Personal information is handled as described in the Webnoverse Privacy Policy and Cookie Policy. Those policies are incorporated into these Terms by reference for website and service interactions involving personal data or tracking technologies.
These Terms and business-to-business service agreements are governed by the laws of Pakistan, without regard to conflict-of-law principles, unless an accepted written agreement states otherwise. Courts of competent jurisdiction in Pakistan will have jurisdiction over disputes, subject to any mandatory consumer or data-protection rights that apply regardless of this clause. Before starting formal proceedings, the parties should make a reasonable attempt to resolve the issue through written discussion.
We may update these Terms for future website use and future orders. The version in effect when a project is accepted will normally continue to govern that project unless the parties agree otherwise in writing or a change is required by law.
Questions about these Terms can be sent to info@webnoverse.com